Shipping & Returns

We offer our customers FREE SHIPPING within the continental United States!

Return Policy

14 Day Money Back 

Refunds will be given as direct money back. Buyer is responsible for return shipping costs, including sales with free shipping. We will impose a 20% re-stocking fee.
Items will not be accepted without a return authorization number (RMA). Please do not reuse original shipping boxes as they are not meant for reuse. 

 **All items that wish to be returned must not be used in any shape or form on the vehicle (test fit only OK). Use of the item on your vehicle voids your option for return. Restocking fees will only be waived in the event of an exchange or at a manager discretion only. 

If a customer ships their item(s) back to our facility for a return without valid tracking from a shipping carrier then we will not honor any return or credit/refund back to the customer without valid proof of delivery. We upload and send tracking for shipments promptly at the time they ship, we expect the same in return when shipping our product(s) back to us.

 

Exchange Policy

Buyers are responsible for return shipping of the item(s) from their original order. All exchanges must be accompanied with a RMA number from our staff. Items will not be accepted without a return authorization number (RMA).Once the item(s) are delivered back to our facility the item(s) will be inspected by our returns team. If the item(s) pass inspection the buyer will then be sent an invoice for the return shipping of the item(s) they wish to exchange for plus any price difference which may be applicable due to the exchange. Wheel Spacers USA reserves the right to refuse any items that are shipped back to our facility that have been deemed as used.

If a customer ships their item(s) back to our facility for an exchange without valid tracking from a shipping carrier then we will not honor any exchange or credit/refund back to the customer without valid proof of delivery. We upload and send tracking for shipments promptly at the time they ship, we expect the same in return when shipping our product(s) back to us.

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